Straightforward service packages

Choose the support your operation actually needs.

Clear scope, human-controlled dispatch, and no forced loads. Every plan begins with an operating review so the service matches your equipment and goals.

No forced dispatchYou approve every load commitment.Fee tied to completed workPercentage pricing follows dispatched gross.Operational supportPlanning, communication, documents, and exceptions.Written service termsFinal scope and pricing are confirmed before activation.
Carrier dispatch

One operating standard. Three service levels.

Choose by equipment complexity and fleet size—not by a confusing list of disconnected add-ons.

Hotshot and complex freight

Specialized Dispatch

8%of completed load gross

High-touch planning for time-sensitive, dimensional, and specialized operating requirements.

  • Everything in Essential
  • Equipment-specific load research
  • Dimension and handling review
  • Multi-stop coordination
  • Specialized broker communication
  • Priority exception management
View Specialized Dispatch
Established fleets with 4+ trucks

Fleet Command

From 5%volume-based pricing

A coordinated operating desk for fleets that need consistency across trucks, drivers, and lanes.

  • Dedicated dispatch coverage
  • Multi-truck planning
  • Driver and equipment visibility
  • Priority load and exception handling
  • Weekly operating summaries
  • Custom escalation workflow
View Fleet Command

Final eligibility, scope, and rate are confirmed in a written dispatch agreement. Fuel, insurance, factoring, load-board subscriptions, and carrier operating expenses are not included unless stated in writing.

Technology pilot

Platform Pilot

A controlled workspace pilot for teams ready to centralize loads, partners, documents, approvals, and operating visibility.

  • Role-based company workspace
  • Load, partner, equipment, and document records
  • Approval and exception workflows
  • Operating dashboards and audit visibility
  • Guided onboarding and configuration
  • Secure recurring subscription checkout
Monthly subscriptionconfigured during pilot approvalReview pilot details
Before you start

Clear answers before any commitment.

Does SharpMile force carriers to accept loads?

No. The carrier retains final authority over every load, rate, lane, and operating decision.

When is the dispatch fee earned?

The applicable written agreement controls. The package model is designed around freight SharpMile dispatches and the carrier completes.

Is the software platform fully self-service today?

The platform is being activated in controlled stages. Approved pilot teams receive only the workflows that are ready for live use.

Can a fleet receive custom terms?

Yes. Fleet pricing and coverage depend on truck count, equipment mix, lanes, operating hours, and support requirements.